Shipping Policy
Welcome to Electronic Essentials. We strive to provide you with an efficient and reliable shipping experience. This Shipping Policy outlines the details of our shipping procedures and guidelines.
1. General Shipping Information
1.1 Website: https://www.electronicessentials.com
1.2 Shipping Destinations: We only ship to UNITED KINGDOM. Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with delivery.
2. Shipping Timeframes
2.1 Standard Delivery: Most of our products are delivered within 5 to 12 business days from the date of dispatch.
2.2 Unique and Sensitive Products: Some unique or sensitive products may take longer to deliver, typically within 8 to 13 business days from the date of dispatch.
2.3 Processing Time: Orders are usually processed within 1-2 business days. Processing times may vary depending on the availability of the product and order volume.
3. Shipping Costs
3.1 Shipping costs are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed at checkout before you confirm your order.
4. Order Tracking
4.1 Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment on the carrier’s website.
5. Delivery Issues
5.1 If there are any issues with your delivery, such as delays, lost packages, or damage during transit, please contact our customer service team at eshop@electronicessentials.co.uk. We will work with the carrier to resolve the issue as quickly as possible.
6. Customs and Import Duties
6.1 For international orders, customs and import duties may be applied once the shipment reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict their amount.
7. Incorrect Address
7.1 Electronic Essentials is not responsible for orders placed with incorrect shipping information. If you realize that you have made an error in your shipping address, please contact us immediately at eshop@electronicessentials.co.uk. We will do our best to accommodate changes before the order is dispatched.
8. Contact Information
For any questions about this Shipping Policy or if you need assistance with your order, please contact us at eshop@electronicessentials.co.uk.