Electronic Essentials (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, https://www.electronicessentials.com (“Website”), and when you interact with us.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us, such as your name, email address, postal address, phone number, and payment information when you make a purchase, create an account, or contact us for support.

1.2 Usage Information: We collect information about your interactions with our Website, such as your IP address, browser type, referring/exit pages, and operating system. This information helps us understand how you use our Website and improve our services.

1.3 Cookies: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. How We Use Your Information

2.1 To Provide Services: We use your personal information to process your orders, manage your account, and provide you with customer support.

2.2  To Improve Our Website: We use usage information to analyze how our Website is accessed and used, allowing us to improve its functionality and user experience.

2.3 Marketing: With your consent, we may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

3. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

5. Your Rights

5.1 Access and Correction. You have the right to access and correct the personal information we hold about you.

5.2 Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

5.3 Objection: You have the right to object to the processing of your personal information for marketing purposes.

5.4 Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Children’s Privacy

6.1 Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

7.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at eshop@electronicessentials.co.uk.